Return and Refund Policy

We are committed to making your shopping experience seamless. Explore our clear and simple process for exchanges, returns, and refunds.

Returns

If you are not completely satisfied with your purchase, you have 7 days from the date of receipt to request a return. To be eligible for a return, the item must be in the same condition as when you received it, unworn or unused, with all tags attached and in its original packaging. You will also need to provide the receipt or proof of purchase.

To initiate a return, please contact our customer service team at info@kelin.in. They will guide you through the return process and provide you with a return shipping label. Please note that returns sent without prior authorization will not be accepted.

Refunds

Once we receive your returned item and verify its condition, we will process your refund. You will be notified whether your refund is approved or rejected. If approved, the refund will be credited to your original payment method within 10 business days. Please note that additional time may be required for your bank or credit card company to process the refund.

Contact Us

If you have any questions or concerns regarding our return and refund policy, please do not hesitate to contact our customer service team. We are committed to assisting you and ensuring a seamless shopping experience.

Email: support@kelin.in
Trade Name: KELIN FASHION PVT LTD.
GSTIN: 07AALCK5652J1Z4.
Address: Kelin Fashion Pvt. Ltd. 305, 3rd Floor, Bharti Chamber, Opp. PVR, Vikas Puri, New Delhi-110018, India